Shipping policy

At GelPenWorld.store, we aim to deliver your favorite gel pens quickly and safely.

This Shipping Policy explains our order processing times, shipping methods, and delivery expectations.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During high demand periods, holidays, or promotional events, processing times may take slightly longer.

Customers will receive a confirmation email once their order has been successfully placed and another notification when the order has been shipped.

Shipping Time

We offer worldwide shipping.

Estimated delivery time is generally 7–10 business days, depending on the destination and local courier services.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, weather conditions, or courier delays.

Shipping Fees

Shipping costs may vary depending on the destination, shipping method, and promotional offers available at the time of purchase.

In many cases, we offer free shipping promotions for customers.

Any applicable shipping fees will be clearly displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to monitor the progress of your shipment.

Please allow up to 48 hours for tracking information to become available after shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect address is entered and the order has already been shipped, we may not be able to redirect the package.

GelPenWorld.store is not responsible for lost shipments caused by incorrect address information.

Customs and Import Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.